Cancelling your plan
Updated October 28, 2026
- Open Settings › Billing.
- Choose Cancel plan, optionally tell us why, and confirm.
You keep your plan until the end of the month you have already paid for. After that your account moves to Free. Your chats and files stay, though Free has smaller limits. You can buy a plan again whenever you like.
If you can't cancel there, write to support@exofe.com from your account's email address.
Still need help?
Write to us from the email address on your account and we will help. We usually reply within 3 business days.
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