Delete your account

Last updated: November 11, 2026

You can delete your Exofe account and its data at any time. This page says how, what is deleted and what we keep.

1. Delete it yourself

• Sign in to exofe.com (or the Exofe app).
• Open your name at the foot of the sidebar, then Settings, then Account.
• Under Delete account, choose Delete account, type your email to confirm, and confirm. It happens at once.

2. If you can't sign in

Write to support@exofe.com from the email address on your account and say you want your account deleted. We will delete it within 7 days and write back to confirm. We may ask you a question to be sure the account is yours.

3. What is deleted

• Your account and profile (name, email, sign-in details).
• Your chats, uploaded files, pictures made in Exofe, memories, documents and Exofe Code projects.
• Your team and connected apps, and your sessions on every device.
• If you advertise with Exofe Ads: your business, campaigns and ads.

4. What is kept

• A record of payments you made: a receipt number, the plan and the amount. It has no name or email, and we keep it because accounting and tax rules require it.
• Backups that still hold your data are replaced on their normal schedule, within 30 days.

5. Before you delete

• A paid plan ends at once and no more payments are taken. The rest of the month is not refunded, except as our Refund Policy says.
• If you own a Study Group with other people in it, remove them or end the group first. If your Exofe Ads wallet has money in it, write to us to take it out first.
• Deleting can't be undone. Download anything you want to keep first.

6. Questions

Exofe, Pakistan · support@exofe.com · Privacy Policy